Growing a successful pet business and retaining clients requires strong customer service and marketing systems. You may love pets, but the reality of owning a pet business is you need to love working with people too. Pet parents pay the bills and in addition to exceptional care of their pets they expect excellent service.
The first step in providing excellent customer service is having great communication skills. To help you and your team refresh your skills check out our Communications online course with exercises customized for pet businesses.
Creating strong systems in Customer Service and Marketing is key to your long-term success. These are two of the core systems that comprise the My Successful Pet Biz online course and group-coaching program. You can learn more about our holistic program that helps you transition your business from where it is today to where you want it to be here.
The following partners are specialists in Customer Service or Marketing. We encourage you to check out their programs and services if you are looking for specific help in any of these areas:
