Did you know that the majority of positive employee engagement comes from the relationship a staff member has with their boss? An engaged employee has trust and confidence with their direct supervisor. Additionally, engagement is fostered in work environments that provide:
• Frequent, two-way communication
• Growth and development
• Recognition and appreciation
Effective communication reduces staff drama and improves customer service. Your business will benefit from a Communication Skills refresher course for your team.
Learn MoreDo you and your team wish there were more hours in the day or days in the week? Our Plan, Produce and Play: Time Management Skills & Productivity Tips will help your team work smarter, not harder.
Learn MoreKnowing Dogs Staff Training helps you train all staff members on safe dog interactions and group play. This interactive staff training product is based on Robin Bennett and Susan Briggs’ best-selling book, Off Leash Dog Play. Knowing Dogs makes it easy to develop a consistent staff training program that will set you apart from other pet care business and save you hundreds on staff training costs.
Learn MoreHigh performing teams are created through sound systems and great leadership skills. Management skills training customized for the pet industry is in development and will be available in 2018.